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terakota Security Advisory & Support Policy

Version 1.0 — Effective 2026-07-24 — applies to the terakota and verify-receipts binaries.

1. How we tell you about security problems

Security advisories are published two ways, together: as GitHub Security Advisories on the release repository (which generate notifications for watchers and feed GitHub's alerting) and as signed advisory files in the repository's advisories/ directory, verifiable exactly like a download. To be notified, watch the repository with security alerts enabled. We publish advisories for: vulnerabilities in our binaries, vulnerabilities inherited from embedded dependencies that are reachable in our usage, and integrity incidents affecting the release pipeline itself.

Each advisory states: affected versions, severity (CVSS v4.0 score — with a v3.1 base score included for tooling compatibility — plus plain-language impact), whether the flaw is reachable in default configuration, the fixed version or "no fix yet" with mitigations (active exploitation is disclosed before a fix exists, not after), and workarounds if any. CVE IDs are requested for High/Critical issues where CVE-eligible (pipeline-integrity incidents may not be).

If the release-signing key itself is compromised, advisory signatures from it prove nothing — so key rotation and emergencies use an out-of-band path: a rotation notice signed by the new key (and the old, when it remains safe to use), pinned on the repository and mirrored at terakota.io/security, which is the authoritative location in a signing-compromise scenario.

Withdrawn artifacts: release artifacts are immutable — never silently replaced — but an artifact found to be dangerous (compromised, malware-laden, legally barred) can be withdrawn: it stops being served, its checksum moves to a signed revocation list, and an advisory explains why. Evidence is preserved; distribution stops.

2. Reporting a vulnerability to us

Email security@terakota.io. Redact credentials, tokens, and production financial data from reports — a proof of concept against your own synthetic/sandbox data is ideal. (An encrypted reporting channel will be published at terakota.io/security; until then, redaction is the control.) We acknowledge within 3 business days, aim to triage within 7, and follow coordinated disclosure with a 90-day default window (negotiable for complex fixes; shorter if actively exploited). We credit reporters who want credit. No bug bounty is offered at this time.

Scope & safe harbor: in scope — the released binaries, the release repository, and terakota.io. Out of scope — AppFolio's and Intuit's systems (never test against accounts or systems you don't own; they have their own programs), social engineering, and physical attacks. We will not pursue legal action for good-faith research within this scope that respects privacy, avoids service disruption, and gives us the disclosure window; we treat reports as confidential and use them only to fix the issue and credit you.

3. Support windows ("support-until")

Definitions: a release is any versioned artifact set we publish from the release repository (no separate LTS/prerelease channels exist); a release is supported while its support-until date is in the future — meaning it receives advisories naming it when affected, and security fixes ship as a new release (we never guarantee a fix for the old artifact itself, only an upgrade path and honest advisories).

  • At publication, each release receives a support-until date of 12 months from its release date, recorded on its release page.
  • When the NEXT release ships, the prior release's date is extended if needed so it ends no sooner than 6 months after that next release — dates only ever move later, never earlier. If no next release ever ships, the recorded date stands; product discontinuation, should it ever happen, gets its own signed, dated announcement at least 6 months ahead.
  • A machine-readable, signed SUPPORT.json and an in-binary, user-invoked version/advisory check are planned for a future release; until they ship, the release pages are the record.
  • Release artifacts are immutable once published (withdrawal per Section 1 aside); fixes ship as new releases only.
  • When a release ages out, it keeps working as far as we are concerned — nothing phones home and nothing is disabled by us — but it no longer receives advisories tailored to it. Whether an old build still functions against vendor APIs is outside our control.

4. Scope honesty

This policy covers the binaries we sign and ship. It does not cover: forks or rebuilt binaries; the conduct or availability of AppFolio or Intuit APIs; credentials, tokens, keystores, or receipt chains on your machines (yours to protect — see the EULA §3); or AI agents that drive terakota. Receipt chains' evidence class and its limits are stated in the EULA §2 and the FAQ in the release repository — advisories cover software defects, not misuse of a correctly functioning tool.

[Change log: v1.0 — first published version.]

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